How Rings & I Increased Qualified Appointments by 3x with a Studio-Centric Marketing Funnel

Performance marketing

Results

560%

Revenue Growth

75%

Improved AOV

410%

Improved ROAS

20%

Improved Repeat Rate

About the company

Rings & I is a premium, made-to-order diamond ring studio offering personalization, design variation, and appointment-led service.

The Problem

1. High-value product with long purchase cycle
2. Needed to drive qualified appointment leads
3. Required brand-building and not just transactional campaigns
4. Customer journey was multi-touchpoint

The Solution

1. Funnel Design for Appointments

TOF: Brand Story, Customer Testimonials, Studio Tour videos
MOF: Design Process, Price Variation, Customization Options
BOF: Book Appointment with CTA + WhatsApp integration


2. Audience Segmentation

Categorized: New, Visited, Converted, Non-converted
Created retargeting based on journey stage


3. Studio Experience Integration

Designed campaigns showing real customer interactions
Pushed exclusive design collections & metal options

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